How to upgrade your UTFCast Pro license to the latest

We offer discounts or free upgrades to previous UTFCast Pro customers depending on the current license you are holding.

  • All UTFCast Pro v1.x License holders will be issued a one-time coupon to upgrade to the Perpetual License for a 50% off discounted price
  • All UTFCast Pro v2.x Technician License holders will be issued a one-time coupon to upgrade to the Perpetual License for a 70% off discounted price
  • All UTFCast Pro v2.x Workstation License holders can upgrade to the latest Perpetual License free of charge
  • The upgrade discount can be applied to a single license or a volume license, but can only be used once
  • A customer account in our Client Center is required to access your discount or free upgrade option

Upgrading your UTFCast Pro v1.x/v2.x license with a coupon

  1. Please login to our Client Center, and register your old licenses in the Subscription Status page if you have not associated the license with your account
  2. Visit the "My Coupons" page, you will see a new copuon has been added to your account
  3. Click the Claim Button to reveal the copuon
  4. Visit our online store to purchase a Perpetual License, you can freely choose a new quantity regardless the quantity of your old license
  5. Enter the coupon before checkout

Upgrading your UTFCast Pro v2.x Workstation License for free

  1. Please login to our Client Center, and register your old licenses in the Subscription Status page if you have not associated the license with your account
  2. If a license can be upgraded for free, you will see a link in the License Upgrade column.
    Upgrade License
  3. Click on the "Available" link and then enter the corresponding license information to upgrade
  4. If your upgrade is successful, you will see the new license information at the bottom, please copy it and save for future use.
  5. The quantity of your new license is the same as your old one.

As a bonus for Workstation License holders, you'll will also be issued a one-time coupon to purchase an additional Perpetual License for any quantity you choose at a 70% off discounted price. Please visit the "My Coupons" page to claim your bonus.

Have questions or problems when upgrading

Due to the large volume of the upgrades, we are pushing out the upgrade options in several batches. Some of the processes are manual processes, so there may be a delay for some customer accounts to see the upgrade options. The upgrade push should be finished within a week after our first release of UTFCast Pro v3. Thank you for your patience.

if you don't have a customer account, you can create it with any one of your license, and then login your account and follow the above steps to upgrade. If you have any question or problem, feel free to submit a support ticket and we'll be happy to assist you.